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There are several ways to view the status of your order

1. Use Our Chat Feature

1. Use Our Chat Feature

The easiest way to view the status of your order is to use our Chat feature (Bottom right-hand corner of your screen). Click on the Chat messaging bubble, select "Track my order" from the "Instant Answers" section, select "Enter order information," and enter your Order number and email address associated with your order. 

2. Log Into Your Account

2. Log Into Your Account

You can also view the status of your order by logging in to your Customer Account. On the account page, enter your email address, click "submit," and then enter the 6-digit verification code sent to your email address.

Account Login
3. Search w/ a Tracking Number

3. Search w/ a Tracking Number

If you prefer not to sign-in and already have your tracking number, you can enter your tracking number below to see the shipment status. Note: Once your order is fulfilled, you will receive an email with your tracking number.

Enter Your tracking number below

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